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Zadania:

• Providing preventive and corrective maintenance on 1st line support with cooperation with other Engineers – software and hardware maintenance according to maintenance pans or according to the group needs
• Logging maintenance intervations, raising and processing tickets using tools and ticket systems
• Cooperate with 2nd line support; escalating and support to solve the problems
• Adaptation of databases, tracking tickets and their status
• Provading report for internal and external needs
• Review technical documentation and testing system instalations; raising anomaly due to formal requirements
• Managing user`s accounts according to IT security guides
• Communicating and meeting customers, external suppliers and partners
• Providing support within 24/7 on call duty and office hour support on daily basis

Wymagania:

• Having finished studies within IT or similar fields
• Having commercial experience with working within 1st line support
• Fluent speaker of English spoken and written
• Knowledge of using Linux and Windows systems
• Nice to have knowledge of one of the following fields: Networking, Windows Servers, Backup, Virtualisation

Klient oferuje:

• International and unique projects within space industry
• First contract with our client for 12 months with posibility to extend cooperation
• Posibility to extend IT knowledge
• Competetive salary with additional benefit packages